Human Services as Complex OrganizationsYeheskel Hasenfeld With examples from a variety of organizations - such as social service agencies, hospitals, schools, child guidance clinics and family service agencies - this volume examines current theory on human services as complex organizations. The contributors emphasize how organizational characteristics affect the delivery of services and the patterns of relations between staff and clients. They also address structural features shared by organizations, including high frequency of staff stress and burnout and problems of effectiveness evaluation. |
Contents
Understanding Human Service Organizations | 1 |
Professional Work | 7 |
Theoretical Approaches to Human Service Organizations | 24 |
Copyright | |
14 other sections not shown
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Human Services as Complex Organizations Yeheskel Hasenfeld,Andrew Delano Abbott Limited preview - 1992 |
Common terms and phrases
activities Administration in Social Administrative Science Quarterly African Americans analysis approach Baum behavior chapter clients clinic constituents contingency theory cultural feminism DCCs decision dependent develop diagnosis disbanding rates DSM-III dynamics ecological empowerment ethnic example executive external feminist foundings and disbandings funders funding sources gender Glisson goals grants and contracts Gronbjerg groups Hannan Hasenfeld Hispanic hospital human service organizations human service workers ideologies important increased individual institutional rules institutional theory job satisfaction Journal labor leadership legitimacy levels ment mental health Meyer moral needs organization's organizational ecology organizational effectiveness orientation participation patterns perspective political population population density problems professional programs rationality relational density relationships Review role Schmid Scott sector service technology Singh social service Social Service Review social welfare social work practice social workers Sociology staff strategies structure studies tional tions tive treatment trust Tucker VSSOS women York